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OLAI


The Luxembourg Reception and Integration Agency (OLAI) is a public agency under the auspices of the Ministry of Family, Integration and Grand Region. It is in charge of implementing the Grand Duchy of Luxembourg’s reception and integration policy.

OLAI staff will be happy to inform you during office opening hours from 9 am to 12 pm and 1 pm to 5 pm


Hotline (from 8 am to 9 am) :

Arabic, English, French: tel. 247 - 85703 (daily from 8 am to 9 am, except Wednesday)

Serb-Croatian, Albanian, Russian, German: tel. 247 - 85758 (Monday, Tuesday, Friday from 8 am to 9 am)

Farsi: tel. 247 - 85703 (every Wednesday from 8 am to 9 am)

Tigrinya: tel. 247 - 75787 (every Thursday from 8 to 9 am)

Social permanence: Tuesday and Thursday from 2 pm to 4 pm

At OLAI: 5, rue Carlo Hemmer, L-1734 Luxembourg-Kirchberg

Mobility (public transport tickets):

Monday to Friday from 9 to 12 am and from 2 pm to 4 pm

At OLAI (counter no. 1): 5, rue Carlo Hemmer, L-1734 Luxembourg-Kirchberg


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