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OLAI


The Luxembourg Reception and Integration Agency (OLAI) is a public agency under the auspices of the Ministry of Family, Integration and Grand Region. It is in charge of implementing the Grand Duchy of Luxembourg’s reception and integration policy.

Address

Office luxembourgeois de l'accueil et de l'intégration (OLAI)
5, rue Carlo Hemmer
L-1734 Luxembourg-Kirchberg


Opening hours

General opening hours
  • from Monday to Friday 8:00-17:00
Counter opening hours
  • Tuesday and Thursday 14:00-16:00
Mobility
(public transport tickets)
  • from Monday to Friday 9:00-12:00 and 14:00-16:00
    (at OLAI counter 1)

Medical service
(Inspection Sanitaire)

  • Monday, Thursday and Friday 08:30-12:00 and 13:30-16:00
  • Tuesday 13:30-16:00

Phone help desk

Welcome and integration contract (CAI) :

Welcome and integration contract (CAI) Phone 8002 - 6006 Monday to Friday 9:00-17:00

Applicants for international protection (DPI) :

Albanian Phone 247 - 85758 Monday, Tuesday, Friday 8:00-9:00
German Phone 247 - 85758 Monday, Tuesday, Friday 8:00-9:00
English Phone 247 - 85703 Monday to Friday (except Wednesday) 8:00-9:00
Arabic / عربى Phone 247 - 85703 Monday to Friday (except Wednesday) 8:00-9:00
Farsi / فارسی Phone 247 - 85703 Wednesday 8:00-9:00
French Phone 247 - 85703 Monday to Friday (except Wednesday) 8:00-9:00
Russian Phone 247 - 85758 Monday, Tuesday, Friday 8:00-9:00
Serbo-croatian Phone 247 - 85758 Monday, Tuesday, Friday 8:00-9:00
Tigrinya / ትግርኛ Phone 247 - 75787 Thursday 8:00-9:00


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